Frequently Asked Questions
What should I expect at my initial consultation?
If you are a good candidate for our services, Dr. DeFrancesco will discuss the necessary lab tests and schedule your Nutrition and Lifestyle Consultation for the following week.
How much does the initial consultation cost?
The initial consultation is $249.
How long is the initial consultation?
The initial consultation is 75-90 minutes.
What should I bring to my initial consultation?
How do I know if I qualify for the Essentials Program?
What is included in the Essentials Program?
8 Appointments with Dr. DeFrancesco including:
- Initial Consultation – 75-90 minutes
- Lifestyle & Nutrition Consultation – 60 minutes
- Flex Appointment (any time, any service)
- Lab Results Review – 60 minutes
- Clinical Follow Up – 60 minutes
- Clinical Follow Up – 60 minutes
- Flex Appointment – 60 minutes (any time, any service)
- Clinical Case Review – 60 minutes
- A personalized root cause medicine program
- An in depth review of your case
- Customized nutrition & lifestyle design
- Personalized lab interpretation videos
- 8 comprehensive consultations
- Email access to your doctor
- Direct labs & VIP supplement pricing
- Patient support group & development workshops
Do I still need a Primary Care Physician?
Yes. We do not provide acute or urgent care services and we do not replace the services that your current medical team provides. We provide a stand-alone service focused on eliminating root causes and creating and advancing health.
What is the investment in the Essentials Program?
The Essentials Program is $2499. If you are looking for a financing option, click here to learn about Advance Care Card.
In addition, flexible payment plans are available by making a $249 deposit for the initial consultation and choosing one of the following options to complete payment:
- Pay In Full: $2250 (Best value. Save $100-150 compared to payment plans.)
- 2 Monthly Payments Of: $1175
- 3 Monthly Payments Of: $800
Does the cost of the initial consultation apply to the cost of the Essentials Program?
Yes, your initial consultation is one of your eight appointments included in the Essentials Program. When you enroll in the Essentials Program your payment for the initial consult is credited to the total investment in the program.
Does your office take insurance for Root Cause & Functional Medicine Services?
We strongly believe that third party payers shouldn’t interfere with the relationship between a patient and their doctor, influence medical decisions, or limit access to care. Therefore, we are a proud direct care provider.
We do not accept insurance or Medicare for our consulting services. Your case requires special attention, educational resources, communication, and time that is not covered by insurance companies.
However, we will provide you with a Superbill that you can submit to your insurance provider for out-of-network benefit reimbursement. You may also use your HSA or FSA account. Please check your with your insurance provider or Human Resources Department to find out.
Can I use my HSA or FSA account?
Are labs and supplements included?
Labs & supplements are not included in the Essentials Program and are an additional cost depending on what you need.
We offer direct lab pricing which means that you pay the lab directly and get the best prices on recommended lab tests. The labs we work with offer insurance coverage for PPO plans as well as cash discounts.
Supplements are provided at a 25% discount through our online retailers and in-house medicinary.
How much should I budget for Functional Lab Tests?
We’re committed to enhancing your access to the services, laboratory testing, and medicines you need through transparent and affordable pricing. We provide labs and supplements at our cost – no markup – and pass the savings on to you.
On average, you should budget between $500-$1000 for functional lab tests.
Is the Essentials Program and Functional Lab Testing covered by insurance?
The Essentials Program is not typically covered by insurance, however in many cases you can use your HSA or FSA for your visits.
Upon request we will provide a Superbill for your appointments that you can submit to your insurance provider to receive out-of-network benefit reimbursement if that is a part of your plan. We do not guarantee reimbursement.
The functional lab tests we use are often covered by PPO insurance plans or can be purchased directly from the lab.
How does the lab testing work?
Bloodwork is done either at your insurance provider’s prefered local laboratory or in the comfort of your home or office with a mobile phlebotomist who will come to you.
Functional labs tests are typically done at home with a kit and clear instructions we provide you with. Payment is made directly to the lab to ensure access to the lowest price possible.
PPO Insurance Plans, HSA, and FSA benefits may be used to cover labs costs depending on your program’s contract with the lab.
Does your office work with clients who live in other cities?
Yes. We are currently accepting patients who live in the United States and are able to travel to our office in Portland, Oregon for their initial consultation. Follow up visits can be done by secure video chat for your convenience.
What are your office hours?
Our office hours are Tuesday to Friday 10AM-5PM.
What happens after I complete the Essentials Program?
Once your health is on track, you won’t need us as much. At the conclusion of your program we will discuss next steps and create an annual plan for you to stay on track and follow up as needed.
Can my appointments be done over video chat?
Yes. Your first appointment must be done in person so we can meet you, establish care, and conduct physical exams.
Follow up visits can be done via secure video chat.
I’m ready to get started, what are the next steps?
Apply to work with us by scheduling a free phone consultation. This is your chance to get all of your questions answered and find out if our program is the right solution for you.
Click here to schedule your call.